Our Umrah Operator Management System is a purpose-built software solution for licensed travel agencies and tour operators in Saudi Arabia. This system helps you manage all essential tasks — from pilgrim registration, visa processing, hotel booking, and transport logistics to real-time reporting, ensuring full compliance with Ministry of Hajj & Umrah regulations.
Whether you're a small or medium Umrah operator, this system gives you full control, saves time, and improves your service quality.
Core Features of the Umrah Operator Management System
Manage your Umrah operations efficiently with a complete cloud-based system covering everything from pilgrim onboarding to itinerary planning and compliance reporting.
Pilgrim Registration
Collect all necessary pilgrim details like passport info, health records, and required documents in one place.
Visa Processing (MOFA)
Integrated with MOFA to submit, track, and manage visa applications directly from the system.
Hotel Booking
Manage accommodation details and room assignments in Makkah, Madinah, and other cities with ease.
Flight & Itinerary Management
Store, organize, and print complete travel itineraries including ticket and trip details for each pilgrim.
Transport Scheduling
Assign buses, plan internal movements, and schedule Ziyarah trips with location-based monitoring.
Group File Creation
Organize pilgrims into structured groups for streamlined service delivery and group management.
Daily Reports
Generate daily compliance reports as required by the Ministry, showing real-time movement and statuses.
Multi-Language Dashboard
The system supports both Arabic and English for wider accessibility across your operations team.
Mobile & Cloud Access
Access your Umrah management system from any device with secure cloud hosting and mobile responsiveness.
Already using our Umrah Operator System? You can now add the Hajj Module to expand your services during the Hajj season. This optional module includes tools designed specifically for Hajj pilgrims, group coordination, and additional ministry compliance reporting required during Hajj.
Key Features of the Hajj Module (Add-On)
- Hajj Pilgrim Registration & Data Segmentation
- Dedicated Hajj Group File System
- Hajj-Specific Visa and Permit Management
- Accommodation Management in Mina, Arafat, and Muzdalifah
- Transport Routing for Hajj Movement Stages
- Integration with Hajj Smart Card and tracking systems
- Hajj-Specific Compliance Reports for Authorities
- Seasonal Add-On – Enable only when needed
This module ensures you remain compliant with Hajj-specific regulations while providing full logistical support to your pilgrims.
How It Works
Get Started Easily
Start with the Umrah Operator Management System designed for travel agencies of all sizes.
Add Hajj Module When Needed
Enable the Hajj Module only during the Hajj season or yearly—whenever your business requires it.
No Extra Software
You don’t need to buy another system—just activate the Hajj module inside your current platform.
Why Choose Our Umrah Operator Software?
- Built specifically for Saudi Arabia’s Umrah market
- Easy to use, ideal for small and mid-sized agencies
- Fully compliant with Hajj & Umrah ministry regulations
- Save time with automation and paperless processes
- Centralized platform for all Umrah operations
Ask Question
Request for Proposal (RFP)
Looking for expert solutions tailored to your business needs? Submit your Request for Proposal today, and our team will provide a detailed response.
- Fill out the form with your project details.
- Specify your requirements and expectations.
- Our team will review and respond with a tailored proposal.
Need assistance? Contact us at info@ausaftech.com.